
	Live chat software

Introduction
Free Trial Registration
Installing Chat Software
Uninstall Live Chat software
Upgrading Chat Software
How to use miOOt
Operator Console
	Overview
	Operator Login
	Operator Status settings
	Settings
	Tab Information
	Offline Chats
	Invite Chat
	Accept Chat
	Decline Chat
	Chat End
	Visitor Filtering
	Operator panel
	Information Panel
	Navigation Panel
	Contacts Panel
	History Panel
	Survey Panel
	Tickets Panel
	Chat Panel - Overview
	Email chat Transcripts
	Chat Forward
	Save chat
	Initiate conference
	Book as ticket
	Message archive
	Print chat
	Canned messages
	Push URL
	Spell check
	Text editor
	Time stamp
	Push Image
Ticket System
	Overview
	From Chat
Chat Window
	Overview
	Pre Chat Info
	Survey
	Offline Form
Customer Control Panel
	Overview
	Edit Profile
Department
	Overview
	Creation
	Integration
	Management
Operators
	Overview
	Adding Operator(s)
	Managing Operators
Settings
	Overview
	Chat button
	Chat invitation
	Chat Window
	Offline Form
	Holding Message
	Time Zone Settings
	Tag Embedding
Canned Messages
	Overview
	Manage category
	Messages
Survey Management
	Prechat info
Live chat Report
	Visitor statistics
	Visitor Sessions
	Referral statistics
	Page statistics
Chat Surveys
	Post chat survey
	Creating Questionarie
	Managing multiple surveys
	Reports and results

Offline chat

Offline chats
This tab will show the latest 20 chat sessions or all the chat sessions for the previous two days. Operators can see and manipulate the data.

Live Support


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