Live Support Software - Sound Alert Customization

Mioot live chat software comes with customizable sound alert option for various situations. These sound alerts can be played and modified for each situation in the application itself.

It is also possible to add the own sound files. This concept is developed keeping in mind that the application should alert the online operator when important event is occurred in the application take new visitors, new chat message etc.

Once the operators get used to the alerts, it will be very easy to understand the event just by hearing the sound and they can take necessary action immediately.
Also, operators can switch off the sounds for all or for few of the events.