mioot live chat software live support software live help software & customer service software solutions for business websites

Live Chat Software

real time visitor tracking
Live chat by miOOt
Web chat service
Live chat software by miOOt
Live chat software for live help & live support by mioot !  
Free live chat software
   
Full featured trial version
No credit cards required
Upgrade without losing data
Secure live support
Can be used with more than one operators
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live chat
Live support
   
Monitor multiple websites
Real time visitor tracking
Pro active chat software
WepTop for roaming access
Easy integration and .Net based operator console
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live chat for small business
live help
   
Pro active and secured chat
Chat forward & conference
Operator to operator chat
Multi Operator Conference
Advanced trouble ticket system
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live chat for corporates

What is live chat software?

There are ways in which graphics and animation can attract visitors to your website, but do you know how many of those website vistors could be turned as your business customers? The reason why website visitors are not becoming customer could be due to a simple misunderstanding - That is the problem that live chat software solves.

Online chat software is a Real time visitor tracking tool, which captures the visitor’s info on a real time basis and provides opportunity to initiate a live help communication channel with the visitor to your web site. In other words live chat is your virtual customer support representative and keep watching the visitors and enables one-on-one live support assistance in real-time.

 

Register for a 7-day trial version of free live chat software and test drive it before you buy live chat

 

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Benefites of live chat software

Live chat software key benefits?

mioot live chat software for websites brings a number of benefits to the site managers looking to improve the efficiency of their customer live support service and cost reduction. It includes know your web sites visitors in real time , increase your sales volume, increase your customer's confidence and trust and much more . Of course, now live chat software at a very affordable price at US $8 a month.

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How live support software for websites works?

live support software provides you a chat software , which helps you to make sure that you are watching your website visitor and provide live support and information in understanding your business offer. miOOt will bring you and your website customer together and increase the website visitor-customer conversion ratio.

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Effective utilization of live support software

Live suppot software for business provides a friendly, dynamic and secured environment to offer immediate live support and there is no doubt that live chat programs capture business leads , increase sales and build a great customer confident by offering live chat service to your business customer.

 

Also, Unlike telephone live support will increase the customer conversion ratio as a single live person or customer support executive can handle multiple live chats simultaneously. Your business customers will be happy as they get a personal attention and instant live help and this will increase repetitive customers. Live support software for business can be utilized with great efficiency literally by any business like website designers, Schools, Governments, online stores, Federal agency, retailers,Travel Agents, Real estate agents, Automobile, web hosting business and website designers and any online websites which deals customer online or buying or selling ecommerce websites.

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How to integrate live help software in your website ?

Step 1: Register for a online chat software Free Trial, No credit card is required.

Step 2 : Download Installable Live Chat Software .exe file and install miOOt chat software on your windows machine. miOOt live help software requires .Net framework 1.1 or higher verson, most of the latest version of windows operating system now has the .net frame work as an inbuilt one or you can download it from Microsoft web site.
Step 3: Copy and paste the live help integration codes in your web pages.You should use these codes in all the web pages of your website where you want to track the website vistor and enable the live chat to provide live help.
Step4: Double click the online chat software shortcut icon on your windows desktop to login in to miOOt live chat to track and chat with website vistor online.

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Outsourced live chat operator Services

mioot provide live chat services , call center services for outsourced live chat, e-mail and Telemarketing services for your business in any size and any type of Businesses. Our call center services includes customer support, sales and lead generation, order taking, help desk, customer acquisition, web hosting support and emergency response system.


Having been in the field Call Center for long period of time , mioot call center has developed a core team in order to build and provide well trained and knowledgeable Call center service resources for any variant of e-commerce and online support needs. The important factor focused by mioot is to increase the sales volume and potential leads for the customers and provide efficient support staff for any cross section of online business and mobile live chat service for online help .

live chat help support software download
Live help Chat software features
Monitor multiple websites
Real time visitor tracking
live chat Secure Live chat
Operator live chat conference
Detailed eReports with Pre - chat information
Trouble ticket for live help
Live chat service
Live chat software for e commerce websites

Increase the sales volume by cross selling and up selling. This will become easier when the customers are satisfied during the purchase period. The website visitors may have queries before making a purchase like, ongoing promotional offers, available discounts. Or they may be looking for a sort of expert advice in choosing brands. All these can be handled easily by live person who monitors visitor activites using mioot live chat program.

Live chat software provides live support and help desk software for web hosting

Chat software can be used to increase customer satisfaction by providing customer support real-time . Live person can interact with the customer and understand the exact requirement of the associated services required as help the customers choose the perfect hosting plan Also, chat software can be provided as a value added service pack for the customers.

Live support software for real estate agents

Completing a real estate transaction is a serious of process like, visiting the site, fixing up financial terms, checking and fixing financial institutions Etc. Live Help software can be very effective in co-coordinating with the potential buyers in every step of this process.

Live chat software for Travel agency

Travelers will have lots of options and queries before fixing up their plan. They can be provided with information on transportation plans, accommodations and special offers etc to make their decision making process easier. With live chat software, a travel agent can provide the required information fix up the booking process quickly and effectively.

Live chat software for Educational institute

Live chat software will help in answering important questions from any prospective students / their parents in areas like teaching facilities, accommodations , fee structure, preparation techniques used and the quality of education and allied facilities. This will make the perspectives more happier and confident enough.

live support solutions for health care

Live support software can be effectively utilized by healthcare organizations by providing information like expertise available, equipments and facilities and accommodation details. It will also be possible to help the patients in fixing up appointments with expert consultants. The patients can also be advised on available insurance claims according to the needs.

Chat software Automobile

Automobile sales can dramatically be increased using live chat software because the potential buyer is informed with adequate details through a chat session. Automobile service industries can also be benefitted by providing the customer a complete and professional customer service. The spares dealers will also increase their sales by attending to the customers and answer their quires immediately when the customer is looking for spares on their websites.

live chat for Tourism

The traveler can be detailed with the various holiday packages available with the desired budget. This will save the traveler’s time in searching the numerous options available. It will also be possible for the travel agents to explain about the package price and offer instant and volume discounts. Tour operators can instantly help their customers with visa processing regulations, local transport arrangements and currency conversions.

Use of live chat software in Insurance

Insurance agents can utilize the live chat software to explain the available plans, suggest suitable plans for the customer’s needs instantly and increase the sales. The agents can also communicate with their customers in real time and provide information regarding premium dues and claim statuses. The agents can also help their clients in completing paper work for their claim.

live chat software and ecommerce

Online sales can significantly be increased by using live chat software. Online representatives can offer the available discounts on volume purchase and also can see related products. The buyers can also be helped with the payment process so that the number of broken transactions is reduced to minimum. Since there is a live representation available and the buyers can get their quires answered immediately, the visitor – buyer conversion ratio in increased.

Role of live chat software in website design

Live chat software for websites can be of great help for the web designers. It will help in increasing the customer base by converting more website visitors in to customers. It can also be used as an effective communication tool during the development of the website. The designers can discuss with the clients immediately and discuss the possible changes and progress of the project.

why live help?
» On-par in terms of features and customer support but more competitive in price.
» Continuous developments and enhancements, free of cost application updates
» Limited customer websites per server to avoid overloading / stalling.
» True 24X7 live support chat and email support for customer support
» customized chat solutions on request.
» Hosted on high end servers, maintained by a world class data center which records 99.9% uptime makes chat software is more reliable than other live chat service providers.

News & Updates

» webTop , a web based live chat application replica of the existing operator console is almost done...
» On 4th of March 2010, mioot live chat software solutions has bagged its 500th customer...
» miOOt 3.8, a beta version of much advanced version is scheduled to be launched on May 2010...

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mioot Testimonials
I have been using live person for my live chat needs and I recently switched over to a new partner , mioot.com and am now using their live chat software for my website. mioot provides all the vital chat features I enjoyed with liveperson, but the cost is much less when compared to what I have been paying. Also , moot's live support is very good also, they done all the small changes that i have requested at no extra cost.
Our clientele
  • Web hosting
    One of the leading company in California , providing web hosting and associated services
  • Real estate
    The biggest real estate portal in Nederlands. Has the most number of houses for sale as well as for rent
  • Background screening
    A leading company providing background screening services for its large clientele use miOOt live support
  • Software and services
    A website for a specific software by Alocet, Inc , a leading provider of management software to the field services industry
  • Background screening
    A leading company providing background screening and pre employment services integrated miOOt live chat software
  • Real estate
    A leading company in Romania providing, realestate development, promotion and associated services for global clients
  • Training and management services
    A leading company providing information management services with email productivity training
  • e Commerce
    A large chain of stores selling products and services with around 370 branches in Mexico use miOOt live support
  • e Commerce
    An online shop offering wedding favors and wedding accessories
  • Taining Solution
    offering a comprehensive range of training solutions to help train and manage your human capital.
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